At Blumar, we take the privacy and protection of the personal data of our users, clients, suppliers, and visitors very seriously. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide to us while browsing our website.
1. Who We Are
Our website address is: https://www.blumar.com.
The data controller responsible for the personal data collected on this website is Blumar S.A. (hereinafter “Blumar”), a fishing and aquaculture company legally domiciled and headquartered in Chile.
For any inquiries regarding this policy or the processing of your personal data, you can contact us through:
- Contact Email: sales@blumar.com
- Offices in Chile:
- Santiago (Headquarters): Magdalena 181, 13th floor, office 1301 sur, Las Condes. Phone: (56 2) 2782 5400.
- Talcahuano: Colón 2400, Talcahuano. Phone: (56 41) 226 9400.
- Puerto Montt: Av. Juan Soler Manfredini 11, Edificio Torre Plaza, Office 1202, Puerto Montt. Phone: (56 65) 258 4900.
- Punta Arenas: Lote 14, KM 8 Norte Ruta 9 S/N, Punta Arenas, Magallanes and Chilean Antarctica Region. Phone: (56 61) 225 6000.
2. What Personal Data We Collect and Why We Collect It
We collect personal information only when necessary to ensure proper navigation, address information requests, process contact submissions, or fulfill commercial and corporate purposes.
A. Contact Form
If you contact us using the contact form available on the website, we collect the information you voluntarily provide. Depending on the selected department (Commercial, Press, Investors, Communities, Sustainability, Suppliers, or Other), we may request the following data:
- Identification and Contact Data: Name, email address, international dialing code, and phone number.
- Geographic Information: Region of residence in Chile (for queries in the Communities section).
- Commercial and Corporate Information: Company name, product category of interest (Frozen Salmon, Fresh Salmon, Frozen Jack Mackerel, Fishmeal, Fish Oil), target market or country, specific product type, and estimated purchase volume (in kg).
- Inquiry: The message or questions submitted in the form.
Purpose of Processing and Consent:
- Contact and inquiry details are used to respond to your requests and quotes, and to provide technical or commercial support.
- If you check the corresponding subscription box, Blumar may use your email to send updates, news, and promotional material. You may revoke this consent at any time.
B. Cookies
This site only uses technical browsing cookies to ensure proper website functionality and interactivity (such as managing dropdown selectors in forms).
Note: This website does not require user account creation or login; therefore, we do not place authentication or user profiling cookies.
C. Embedded Content from Other Websites
Sections of this site may include embedded content (for example, YouTube videos, maps, images, or interactive reports). Embedded content from other websites behaves in the exact same way as if the visitor had visited the external website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
D. Web Analytics
We use analytics tools (such as Google Analytics) to understand how visitors interact with our website and continuously improve the user experience. The data collected is anonymous and may include: IP address (anonymized), browser type, operating system, pages visited, and time spent on the site.
3. Who We Share Your Data With
As a general rule, Blumar does not sell, rent, or transfer personal data to third parties.
Your data may only be shared in the following specific instances:
- Technical Service Providers: Development companies, web hosting providers, bulk email service tools (if you consented to receiving updates), or spam prevention services.
- Legal Requirements: When required by a legal obligation or a court order issued by administrative or judicial authorities in Chile.
4. How Long We Retain Your Data
- Contact Form Inquiries: Information submitted through forms will be retained for as long as necessary to address and follow up on your request, or for a maximum period of 12 months for support and customer service purposes, unless an ongoing business relationship is established or there is a legal requirement to keep it longer.
- Update Subscriptions: If you agreed to receive updates and promotional materials, we will keep your contact details until you request to unsubscribe.
5. What Rights You Have Over Your Data
At any time, as a user or visitor who has completed our contact form, you have the right to request:
- Access and Export: Confirmation of the personal data we hold about you and a copy of that data.
- Rectification and Update: Correction or updating of any inaccurate or incomplete information.
- Erasure or Cancellation: The deletion of your personal data from our records.
- Revocation of Consent: Unsubscribing from promotional emails or updates at any time.
Note: The deletion of data will not apply to information we are required to keep for administrative, tax, legal, or security purposes under Chilean law.
To exercise any of these rights, please write to sales@blumar.com with the subject line “Data Privacy Rights”.
6. Where and How Your Data Is Processed
Submissions sent through the contact form may be checked by automated spam detection services.
Our web storage servers and cloud services adhere to high technical and organizational security standards (such as SSL / HTTPS encryption) to prevent unauthorized access, loss, or alteration of user information.